Charles Smith

Support Worker

Armidale

A Bit About Me

Dedicated and compassionate support worker with 12 months of experience in providing assistance and care to individuals in need. Driven by a strong desire to help others, I take pride in making a positive impact on the lives of those I serve. My background includes diverse roles, such as tiler, weed sprayer, and butcher, which has equipped me with practical skills and problem-solving abilities.

Key Skills and Expertise:

- Support and assistance in daily activities

- Active listening and empathetic communication

- Strong work ethic and reliability

- Adaptability to various work environments

Interests:

- Passionate about working on farms and understanding agricultural practices

- Enjoys camping and outdoor activities, promoting a balanced lifestyle

I am committed to fostering a supportive environment and enhancing the well-being of individuals through my experience and dedication.

Work Experience

2025 - 2025 Support Worker - My Supports

Support Worker:

Provided person-centred care and support to clients, promoting independence, dignity, and quality of life in line with individual care plans.

Delivered daily living assistance including personal care, meal preparation, medication reminders, and mobility support, ensuring safety and comfort.

Supported clients in community participation activities, fostering social inclusion and emotional wellbeing.

Monitored and documented changes in clients’ physical or emotional health, promptly reporting concerns to supervisors or healthcare professionals.

Assisted with household tasks such as cleaning, laundry, and shopping to maintain a safe and hygienic living environment.

Applied de-escalation techniques and empathetic communication to manage challenging behaviours respectfully and effectively.

Collaborated with multidisciplinary teams, families, and carers to ensure holistic, consistent, and high-quality care.

Maintained accurate records in compliance with organisational policies, NDIS standards, and privacy regulations.

Encouraged skill development and independence by supporting clients in achieving personal goals and daily routines.

2020 - 2025 - Tiler - UNI Plan

Tiler

Skilled in installing, repairing, and finishing ceramic, porcelain, stone, and mosaic tiles for residential, commercial, and industrial projects. Proficient in surface preparation, measuring and cutting tiles to precise specifications, and applying adhesives and grout for a durable, high-quality finish. Experienced in interpreting plans, ensuring alignment and symmetry, and maintaining safety and quality standards on-site. Adept at collaborating with builders, designers, and clients to achieve desired aesthetic and functional outcomes.

Key Responsibilities:

Prepare and level surfaces for tiling, including waterproofing where required.

Measure, cut, and lay tiles with precision using manual and power tools.

Mix and apply adhesives, grout, and sealants for long-lasting results.

Repair and replace damaged tiles and re-grout as needed.

Maintain a clean, safe, and organised work environment.

Core Skills:

Tile cutting and installation

Surface preparation and waterproofing

Grouting and sealing

Blueprint and plan interpretation

Attention to detail and quality control

2017 - 2018 Farm Hand - Macerteers Station

Farm Hand

Dedicated and hardworking agricultural worker with hands-on experience in crop cultivation, livestock care, and farm equipment operation. Skilled in performing physically demanding tasks, maintaining farm facilities, and supporting efficient day-to-day operations. Committed to safety, productivity, and sustainable farming practices.