Cos You Can
Joanna Wells
Customer Service Officer
Phone:
0439 451 382
Email:
Address:
Armidale NSW 2350
A Bit About Me
Being born and bred in Armidale I have a large knowledge of the community and it's surroundings. I have a passion. to travel overseas and see different cultures. With a rich background in support work and a deep commitment to the disability sector, I have dedicated my career to enhancing the lives of others through compassionate and person-centred care. My journey began in 2017 when I ventured into support work, driven by my own experiences as a young parent and my role as a proud grandparent to two energetic boys. These personal experiences have shaped my understanding of the importance of tailored support in fostering independence and fulfillment in individuals' lives.
Throughout my career, I have found immense satisfaction in being part of my participants' journeys, advocating for their rights, and ensuring they have access to the necessary resources and support. In 2023, I took on the role of support coordinator, where I continue to focus on helping individuals find the right supports to match their unique needs and aspirations.
After gaining valuable experience in large organizations, I realized the significance of a personal touch in service delivery. This understanding drew me to **Cos You Can**, an organization dedicated to providing person-centred support. In my current role, I am excited to contribute to building a company culture that values each individual's preferences, empowering them to choose their supports in a way that resonates with their lives.
My mission is to advocate for those I serve, ensuring that every individual feels valued, respected, and supported on their journey to achieve their goals. I look forward to continuing to make a meaningful impact in the disability sector.
Work Experience
June 2023 - October 2025
My Supports
June 2017 - June 2023
Aruma
NDIS Support Coordinator,
the primary role purpose of the role is to ensure that participants receive appropriate services and supports to achieve their goals.
Key responsibilities included:
- Plan understanding and implementation
-Connecting participants to services.
- Capacity building
- Coordination and monitoring
- problem solving and advocacy
Support Worker
Provided personal and community care to participants.
Key responsibilities included providing
- Personal care assistance.
- Daily living support
- Emotional support
- Collaboration with family, friends and health professionals.
October 2012 - June 2017
Westwood Motor Inn
Housekeeper
Prior to working in the disability sector, I was a cleaner at many local motels, starting the role in 2006. My last cleaning role started om 2012, where i stayed until finding the disability sector.
Key responsibilities
- Daily cleaning of rooms.
- restocking condiments
- laundry
- restocking chemicals
-being trusted to go into rooms while others personal items had been left around for a makeover.
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